Terms & Conditions
- 1. The term "TERRITORY" means Japan.
- 2. The term “ITEM” means new/used cars, new/used heavy machinery, new/used parts or spare parts and other products.
- 3. The term “UNET” means Unet Co., Ltd. located at Tokyo-to, Chiyoda-Ku Uchikanda 2-8-4, Kanda Yamada Bldg. 2-16
- 4. The terms “WEBSITE” means Unet Co., Ltd. Official WEBSITE http://unetworld.com.
- 5. The term “CUSTOMER” means a person and/or company that has registered on our website.
- 6. The term “TRANSACTION” means the sale and or purchase of the ITEM between UNET and CUSTOMER.
- 7. The term “EMAIL” means the CUSTOMER registered Email address in UNET website and UNET system.
- 8. The term “BID” means to place a BID on an ITEM directly through the CUSTOMER account on the UNET WEBSITE.
- 9. The term “DEPOSIT” means the money showing in a UNET CUSTOMER account on the WEBSITE after the words “Deposit”.
- 10. The term “BALANCE” means the due balance of CUSTOMER to UNET.
- 11. The term “INVOICE” means the invoice issued by UNET to CUSTOMER which is shown in the CUSTOMER account Balance section.
- 12. The term “BRANCH” means one of the overseas branch offices of UNET. These branches are mentioned in the WEBSITE “Contact” section.
- 1. UNET receives and stores any information CUSTOMER enters on our WEBSITE or gives us in any other way.
- 2. UNET will keep the stored information private but accessible to UNET personnel.
- 1. The only official UNET channel of communication is EMAIL to email@example.com. Any other way of communication such as phone calls, SMS, text, personal emails to UNET personal, chat, mobile phone application’s text or voice systems and so on, are not official channels of communication and can not be used for claims to UNET.
- 2. UNET is not responsible for failures in EMAIL communication due to network problems or service provider’s difficulties from the CUSTOMER side or UNET side.
- 3. CUSTOMER should check EMAIL at all times and make sure to reply as fast as possible to UNET inquires. Late replies may cause miscommunication for which UNET is not to be made liable.
- 4. Each CUSTOMER has a salesperson in charge of their account. In case of any request, claim or emergency, CUSTOMER should first contact firstname.lastname@example.org. If there is no reply, then CUSTOMER should get in contact with the salesperson in charge of the account. If the salesperson in charge is not available either, CUSTOMER should then email email@example.com in order for other sales personnel available or management to attend to the urgent matter. If CUSTOMER is shipping to a destination where we have a BRANCH, CUSTOMER may also contact the BRANCH directly in case there is no reply from firstname.lastname@example.org or in case of emergency.
- 5. UNET is not to be held responsible for failure in the network or service provider difficulties that may cause WEBSITE to be unavailable for a certain period of time until the difficulties or failure are fixed.
- 6. UNET will update WEBSITE without previous notice in order to improve our services.
- 1. In order to participate in ITEM auctions or to order a stock purchase, it is necessary to have an adequate amount of DEPOSIT in the CUSTOMER account. The smallest DEPOSIT amount with UNET is 100,000 JPY or 1,000 USD and this increases with the amount of CUSTOMER intended BID or type of ITEM. Please contact UNET in case of doubts about the correct amount of DEPOSIT.
- 2. UNET can cancel your BID unilaterally in case it finds that the DEPOSIT is not enough to place a particular BID.
- 3. If CUSTOMER's DEPOSIT is inadequate in the account, automatically the system won't allow this CUSTOMER to BID. This is a non-negotiable condition and a basic rule of TRANSACTIONS with JUNET
- 4. No TT copy, no website screenshot or any other document is enough to confirm a DEPOSIT. Only when the money has arrived in the UNET bank account and it is uploaded to the CUSTOMER account, is to be counted as DEPOSIT. If there is no DEPOSIT showing in the CUSTOMER account in our WEBSITE, it means there is no DEPOSIT.
- 5. DEPOSIT can be refunded at all times. However, if CUSTOMER has already placed BID(s) which still have not ended, already won an ITEM, has a due BALANCE, has a pending situation regarding payment and/or certain other specific topics that UNET may see as related, UNET can keep this DEPOSIT until the situation is resolved.
- 6. DEPOSIT allows you to have your account free of advertising, can see all pictures and place and lot number visible, but if there is no BALANCE activity in a period of 2 months, your account will be set as "inactive" which will show again advertisement, only the front picture, and no place and lot visible.
Due Balance, Payment, and Late Payment
- 1. BALANCE is expected to be paid in full as quickly as possible by the CUSTOMER.
- 2. BALANCE for a particular INVOICE is to be paid in full within 72 hours of the issued date of the INVOICE. Any time later than 72 hours is to be considered a late payment. This article does not apply in the case of Letter of Credit (L/C), please refer to 5.13.
- 3. No TT copy, no screenshot or any other document is proof of payment. Only when actual money has arrived at UNET bank account and it is reflected in the CUSTOMER account in UNET WEBSITE is it to be considered as received. This is not negotiable and is a basic rule to do TRANSACTIONS with UNET.
- 4. Late Payment may involve extra charges or penalties. UNET is free to issue extra INVOICES to request payment of these charges or penalties.
- 5. Late payment for a prolonged period of time can be the cause of unilateral CANCELATION by UNET with penalties for CUSTOMER.
- 6. UNET will follow legal actions inside or outside the TERRITORY in case of prolonged due BALANCE.
- 7. Paypal money transfers may be stopped, delayed or canceled unilaterally by Paypal. All fees charged by Paypal will be paid by the CUSTOMER. In case of Paypal transfers, CUSTOMER must inform UNET by EMAIL that a transfer was made. UNET will confirm Paypal transfers only during accountancy working hours and may take some time to update depending on accountancy workload.
- 8. Moneygram money transfers may be stopped, delayed or canceled unilaterally by Moneygram. All fees charged by Moneygram will be paid by the CUSTOMER. In case of Moneygram transfers, CUSTOMER must inform UNET by EMAIL that a transfer was made and inform of the name in full and secret remittance code in order for UNET to apply to receive this remittance. Moneygram transfers may take 24 or more working hours to be confirmed by UNET.
- 9. Bank Telegraphic Transfers (TT) may be stopped, delayed or canceled unilaterally by your bank or by the intermediary bank. All fees charged by your bank and by the intermediary bank will be paid by the CUSTOMER. In case of TT transfers, CUSTOMER must inform UNET by EMAIL that a transfer was made. CUSTOMER must inform of the name of the account transferring the money, as well as the exact amount transferred. It is recommended for CUSTOMER to EMAIL a scanned copy of the TT transfer voucher or receipt.
- 10. UNET only recognizes transfers made to its official Paypal addresses, Moneygram accounts or Bank accounts, all of them mentioned on the UNET WEBSITE. Any transfer made to any non-official Paypal address, Moneygram account or Bank account will not be recognized by UNET.
- 11. Delayed payment (or delayed the issue of an L/C) causes extra costs and yard parking fees. UNET will charge these extra yard parking fees to the CUSTOMER.
- 12. UNET will inform CUSTOMER by EMAIL and other methods of the delayed payment. If after a prolonged period of time there was no payment, UNET can decide to re-sell the ITEM as its own.
- 13. In the case in which a Letter of Credit (L/C) is used for payment, CUSTOMER is requested to provide full details to make a Proforma Invoice on the same day the ITEM was purchased or in a period no longer than 24 hours. UNET will issue a Proforma Invoice and email it to CUSTOMER. CUSTOMER is expected to open a Letter of Credit (L/C) as soon as possible, in a period no longer than 1 week from the date the Proforma Invoice was issued. UNET may reject or issue extra charges in case the Letter of Credit terms are different to the ones mentioned in the Proforma Invoice. If there is any discrepancy to be paid due to any difference in the terms or mistake at the CUSTOMER bank, this discrepancy fee will be deducted from the Letter of Credit amount at the time of arrival. The ITEM is not considered paid until the actual amount of money is transferred to UNET account from the applicant bank.
Bidding, Negotiation, Result
- 1. The only official way to BID with UNET is to bid directly from CUSTOMER account page “Auctions” section. Any other way of bidding such as phone calls, SMS, text, personal emails to UNET personnel, chat, mobile phone application’s text or voice systems and so on, are not official methods to BID and cannot be used for claims to UNET.
- 2. UNET personnel may try to assist CUSTOMER to place bids or late bids by non-official methods such as phone calls, SMS, text, and personal emails to UNET personal, chat, mobile phone application’s text or voice systems and so on. UNET will try its best to successfully place these BIDs, but it is not responsible for any mistake or misunderstanding. In these non-official methods, UNET is not responsible if the BID wasn’t able to be placed on time. In these cases UNET expects the CUSTOMER to be checking online and to contact UNET immediately if there is any mistake or misunderstanding. UNET is free to reject any of these non-official methods of bidding at any time.
- 3. UNET will receive CUSTOMER maximum offer for an ITEM and BID on CUSTOMER behalf directly at the Auction House bidding system. UNET is not responsible in case of a failure at the Auction House bidding system, a failure with the network or failure due to any event of force majeure.
- 4. UNET will update the results of the auction to the CUSTOMER account as fast as possible. Depending on UNET capabilities or special situations, results and updates on results may take some time to show on CUSTOMER page. These delays on result updates may take up to several hours after the auction is finished. In some cases, it may take until the next working day.
- 5. If CUSTOMER is not sure about the result of a particular BID, CUSTOMER should contact UNET to confirm the result status.
- 6. If the result shows “Lost” it means ITEM was won by a different bidder. “Unsold” means that the seller decided that the maximum offered amount was not enough and didn’t accept to sell. “Won” means the CUSTOMER has successfully won the auction of that particular ITEM. These results may change or be updated later by UNET. Refer to article 6.4.
- 7. CUSTOMER can request to UNET to apply to negotiate for ITEMs that ended “Unsold”. Depending on the time of the application the ITEM could be sold already.
- 8. Once applied to negotiation, the application cannot be canceled. The CUSTOMER must have this in mind at the time of applying.
- 9. UNET can decide to automatically negotiate some ITEMs which were unsold under the CUSTOMER maximum BID offer. However, UNET also may not negotiate automatically for unsold ITEMs depending on its capacity on a given day or depending on how the BIDs grouping is arranged.
- 10. Negotiation results may take a long time depending on the Auction House and the seller. Sometimes depending on the seller's decision, the seller may not accept the negotiation application or reject it.
- 11. Once a BID remaining time shows “End”, the BID cannot be modified. For any requested change after the remaining time shows “End”, UNET will try its best, but can not be held responsible for it. Also, once the remaining time shows “End”, the BID cannot be canceled. UNET can make its best effort to cancel, but can not be responsible.
- 12. CUSTOMER must check their bidding list at all times. CUSTOMER must check for updates in the bidding list during the bidding day and also confirm any other update on the day after the auction. UNET will always try its best to keep this bidding list updated but also requires the CUSTOMER cooperation to keep vigilance of its own results list.
- 13. If more than one CUSTOMER is bidding for the same ITEM at UNET, UNET will only place a BID for the highest BID (highest budget CUSTOMER). A message alerting of this situation ( “Important” ) will automatically show on the lower budget CUSTOMER’s bidding list. In some cases, due to the highest budget CUSTOMER grouping arrangement or sudden cancellation of the BID by this highest budget CUSTOMER, other CUSTOMER with a lower budget may end up winning the ITEM. CUSTOMER should be aware of this situation and make sure to inform UNET if they wish to cancel a BID in order to avoid this situation.
- 14. Depending on the auction house, it may or may not be possible to place the exact BID as the one the CUSTOMER entered as the maximum BID on the WEBSITE. Therefore, UNET will do its best to not BID over the maximum BID amount. Nevertheless, UNIT may overbid up to 20,000 JPY in some cases in order not to lose the auction or due to auction house rules or bidding conditions which makes it impossible to avoid overbidding. CUSTOMER agrees to accept overbids of up to 20,000 JPY. This is non-negotiable and CUSTOMER should be aware at the time of placing a BID.
- 15. If there is any point on the inspection sheet which the CUSTOMER has doubts or questions about, CUSTOMER should contact UNET before placing a BID. UNET is not responsible for mistakes or misunderstandings made by CUSTOMER upon reading an ITEM inspection sheet.
- 16. In the case that UNET purchases more cars than the CUSTOMER specified in a group, it is agreed that the CUSTOMER will take the first car purchased and UNET will take the subsequent cars purchased.
- 17. Our system provides the “first registration in Japan” year which is the same as indicated in the Export Certificate of the ITEM. There is no information in the WEBSITE regarding the exact manufactured year or month of an ITEM. We provide an online reference system, but in order to make fully sure of an exact manufactured year, CUSTOMER should contact the sales department for confirmation.
- 18. UNET does not provide originals or copies of any private document from its service and product providers. This makes reference to the auction house’s invoices, transportation company's invoices, shipping company's invoices, and so on.